At the end of each month, the AGS team looks back at articles and blog posts that we saw this month that stood out to us. Some are from news agencies, and many come from our partners, but not all use our data. Here is the round-up from June 2024.

Wall Street Journal

You are paying more, and getting less, and likely, you are far more frustrated with your consumer experience. Many people think that the value isn’t there on the goods and services they are buying, and are rating their customer experience at the lowest rate since 2017. While it is bad news for most, some companies like Chewy, the online pet store, get praise for their service and shopping experience.

Customer Experience Gets Worse. Again. – WSJ

Kalibrate

As more people shift to electric vehicles, what happens to gas stations? Using three different site studies with varying degrees of EV adoption and different geographic elements, the team at Kalibrate have created an interesting case study for gas station owners to take into consideration as they adapt their business plans.

Shifting Gears: How EV adoption affects the future of gas stations | Kalibrate Global

Financial Post

What do Shake Shack, Jimmy John’s and Crumbl Cookies have in common? They are all expanding into Canada. Why is the Canadian market so hot for fast food right now? The Financial Post digs in.

Why so many US fast food chains are coming to Canada | Financial Post

USA Today

With home ownership out of reach for many Americans, many are turning to a new path to get into a home: build to rent. While build to rent has been popular for senior citizens for many years, the growth in younger demographics is up over 40% from the previous year. Is this a better stepping stone to home ownership?

Build-to-rent communities growing across US as home prices remain high (usatoday.com)

Caliper

The WNBA is all over the news lately thanks to rookie phenom Caitlin Clark. How far are you from the closest WNBA team?

Maptitude Map: Closest WNBA Team by Drive Time (2024) (caliper.com)

Fox Business

We have all seen the decline in malls, some of which have completely closed. How can developers and brokers keep the malls alive? Adapt to the needs of current shoppers.

Shopping malls better adapt to modern times to avoid total death, serial entrepreneur says | Fox Business